1. Understand your requirements
We clarify the organisation’s workforce, operating environment, existing documents, known risks and the policies or procedures required.

Practical workplace relations advice for high-stakes decisions and everyday employment matters. Workplace decisions become risky when managers act before facts, authority, documents and process requirements are clear. Conversely, excessive caution can allow issues to drift and undermine standards.
We help organisations turn workplace obligations and behavioural expectations into practical documents that managers and employees can understand, access and apply consistently.
Workplace policies should do more than sit in a folder. Outdated, generic or legally unclear documents can create risk when leaders need to manage performance, respond to misconduct, handle complaints or make decisions affecting employees.
iHR Australia develops, reviews and updates HR policies and procedures so they reflect applicable workplace obligations, organisational practices and the way people matters are managed in real workplaces.
A policy only reduces workplace risk when people can find it, understand it and then apply it consistently when decisions need to be made.
25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.
Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.
Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.
Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.
For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.
Request a Workplace Relations AdviserIndependent and external workplace relations expertise
Clients supported across Australia & New Zealand
Sensitive workplace matters resolved each year
Training programs delivered annually
We clarify the organisation’s workforce, operating environment, existing documents, known risks and the policies or procedures required.
We examine relevant workplace requirements, internal processes and existing documentation to identify gaps, inconsistencies and outdated content.
We draft or update policies and procedures using clear language, defined responsibilities and steps that reflect how the organisation operates.
We support consultation, communication and rollout, then establish a review approach to keep documents current, understood and consistently applied.
FAQs

Next step
Speak with iHR Australia about the workplace, compliance or organisational issue your leaders need to solve.