1. Discuss your needs
Tell us about the workplace issue, your organisation’s priorities and the decisions you need support with.

Flexible HR capability, specialist advice and operational support when your organisation needs it.
Organisations need reliable HR support without always needing to build every capability in-house.
Our specialists help organisations understand the issue, choose a proportionate response and build practical systems that leaders can apply with confidence.
Flexible HR support for organisations that need expert people guidance without building a full internal HR team.
Managing people well takes time, structure and experience. For many organisations, building a full internal HR function is not always practical. Others have internal HR support but need extra capacity, specialist advice or senior guidance when issues become more complex.
iHR Australia provides outsourced HR services for organisations that need practical day-to-day HR support, senior advice, employee documentation, manager guidance and help managing workplace issues.
Whether you need a complete external HR partner, extra support for your internal team or practical advice when people matters arise, our specialists help you manage HR with greater confidence and consistency.
Outsourced HR gives your organisation access to experienced HR and workplace relations specialists who can support leaders, managers and employees through everyday HR needs and more sensitive workplace matters.
The engagement can be appropriate when you need:
FAQS
Ongoing HR and workplace relations support when your organisation needs reliable access to expert advice.
People issues do not always arrive neatly packaged as projects. They often come up quickly, unexpectedly and at the exact moment managers need practical guidance.
iHR Australia provides HR retainer services for organisations that want practical, ongoing access to experienced HR and workplace relations specialists.
Whether you need support for managers, guidance on employee matters, document review, compliance advice or senior HR input before issues escalate, our retainer services provide a flexible support model tailored to your organisation.
An HR retainer gives your organisation ongoing access to HR and workplace relations support, so you do not have to start from scratch every time an employee matter, compliance question or workplace concern arises.
The engagement can be appropriate when you need:
FAQS
Experienced HR advice and practical support, available when your leaders and internal team need it.
Without timely advice, managers may delay action, apply inconsistent processes or escalate issues only after trust and options have narrowed.
Give managers fast access to practical HR guidance through a clear, governed advice line.
Managers often need advice at the moment a situation arises. If access is unclear or slow, they may improvise, defer a necessary conversation or create inconsistent expectations across locations.
iHR Australia's HR Assist Line provides an accessible first point of contact for approved managers and leaders seeking guidance on employee issues, workplace processes and next steps.
The service combines convenient access with agreed scope, caller authority, record keeping and escalation. Straightforward matters are resolved quickly; complex or high-risk issues move into the appropriate advisory pathway.
The engagement can be appropriate when you need:
FAQS
Align HR priorities, operating rhythms and service delivery with the needs of the organisation.
iHR teams can become trapped in reactive casework and administration when priorities, roles, service expectations, data and operating rhythms are unclear.

25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.
Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.
Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.
Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.
For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.
Request a Workplace Relations AdviserIndependent and external workplace relations expertise
Clients supported across Australia & New Zealand
Sensitive workplace matters resolved each year
Training programs delivered annually
Tell us about the workplace issue, your organisation’s priorities and the decisions you need support with.
We assess the circumstances, relevant policies and employment arrangements to identify key risks and practical options.
We explain your options and recommend practical steps to help you manage the matter with clarity and confidence.
We guide your team through agreed actions, with further support available as circumstances change.
FAQS

NEXT STEP
Speak with iHR Australia about the right support for your organisation, workforce and current priorities.