1. Understand the workplace context
We clarify the organisation’s work environment, workforce profile, existing systems, known concerns and risk-management priorities.

Psychosocial risk is no longer just a wellbeing issue. It is a workplace risk, leadership issue and compliance priority.
We translate psychosocial safety obligations into practical action across work design, leadership, workplace systems and organisational behaviour.
Psychosocial hazards can arise from the way work is designed, managed, supported and experienced. They may relate to workload, role clarity, job control, organisational change, workplace relationships, harmful behaviour, remote work, poor support or exposure to traumatic events and material. These hazards can interact, creating greater risk than any single issue considered in isolation.
Psychosocial risk is not managed by a survey, policy or training session alone. Effective control requires evidence, worker consultation and practical changes to how work is designed and managed.
25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.
Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.
Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.
Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.
For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.
Request a Workplace Relations AdviserIndependent and external workplace relations expertise
Clients supported across Australia & New Zealand
Sensitive workplace matters resolved each year
Training programs delivered annually
We clarify the organisation’s work environment, workforce profile, existing systems, known concerns and risk-management priorities.
We gather evidence through consultation, workplace data, surveys, interviews, focus groups and reviews of complaints, incidents and current controls.
We consider who may be exposed, how often and for how long, the potential consequences and the most effective practical controls.
We support implementation, clarify accountability and establish measures to monitor whether controls are working and risks remain appropriately managed.
FAQs

Next step
Speak with iHR Australia about the workplace, compliance or organisational issue your leaders need to solve.